Outsourcing The Drive-Through?

Found on

a Restaurant Blog…
The employee taking orders at the drive-through of your

favorite fast-food restaurant may have been a little distant lately.

That’s because

several fast-food chains are testing whether it is more efficient to have remote workers,

sometimes thousands of miles away, handle taking drive-through orders and in-restaurant employees

concentrate on making food and other tasks, the Boston Globe reports.

In an effort for

faster service and more accurate orders, the chains are establishing their own call centers to

take drive-through orders at some of their restaurants. Some Wendy’s restaurants, including one

in Burbank, California, use a call center in New Hampshire for drive-through orders.
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No Resume Required…

It’s been a crazy few days as I go through resumes and the submissions of

Online job seekers. I’ve only a few moments before I call it a day and thought I’d share my top

tip of the week for you job seekers out there that are hitting the job boards.

When you

see a job you’re interested in and smack that “Apply Now” button that tells us on the ‘other

side’ that you’d like to be considered for the position… Please realize that we occasionally

need more to go on that just your phone number. I know it seems silly that we would ask for a

resume when trying to see if you’d be a good fit for the job but humor us, will you? More than

once this week I’ve seen that wonderful resume option filled in with “Ask me,” or “Haven’t made

one yet,” or my personal favorite, “Will fax if needed.”
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Diversity – Culture…

Focusing on Diversity (Sept ’06) – Culture:
An issue that I am constantly putting under my own super-powerful self evaluating microscope is

the efforts I put forth in regards to my diversity recruiting and networking.
Am I taking in

to account the different cultures in my targeted and anticipated areas of need? Do I ensure that

my postings and advertisements and agendas don’t exclude any particular audiences?

For

example… There was an opening earlier this year for a somewhat entry level bilingual

(English-Polish) title. Just running an ad, attending a job fair, and posting on job boards

/might/ have been sufficient to fill the job.
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Seth says, “No more interviews!” (sorta)

godinAlways a favorite blog to stop in on at least once a week is Seth’s Blog. Public speaker, well known agent of change and author of the most popular ebook ever written, Seth lays it out the way only Seth can.
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